faqs
Frequently Asked Questions
Yes! You can upgrade or downgrade anytime. Your billing will adjust with the next cycle — no extra fees or headaches.
You can add more devices anytime.
- Cyber Max includes flexible device pricing with automatic discounts.
- Cyber Core and Plus support a fixed number — just upgrade when your team grows.
No. WISECLICK is a simple, month-to-month membership. Cancel, pause, or change plans whenever you want.
All members get in-app chat and access to our Knowledge Base.
- Cyber Plus includes priority support.
- Cyber Max adds faster routing + quarterly expert check-ins.
Yes — and it's quick. After sign-up, we’ll guide you through installing our secure app, which unlocks your portal and tools.
Absolutely. Cyber Plus and Cyber Max members get access to add-ons like VPN, cloud backup, compliance packs, and more — all available post-setup.
Other questions? Please don't hesitate to contact us.
