faqs

Frequently Asked Questions

Can I upgrade my plan later?

Yes! You can upgrade or downgrade anytime. Your billing will adjust with the next cycle — no extra fees or headaches.

What if I need to cover more devices?

You can add more devices anytime.

  • Cyber Max includes flexible device pricing with automatic discounts.
  • Cyber Core and Plus support a fixed number — just upgrade when your team grows.
Is there a contract or lock-in?

No. WISECLICK is a simple, month-to-month membership. Cancel, pause, or change plans whenever you want.

What kind of support do I get?

All members get in-app chat and access to our Knowledge Base.

  • Cyber Plus includes priority support.
  • Cyber Max adds faster routing + quarterly expert check-ins.
Do I need to install anything?

Yes — and it's quick. After sign-up, we’ll guide you through installing our secure app, which unlocks your portal and tools.

Can I add extra tools later?

Absolutely. Cyber Plus and Cyber Max members get access to add-ons like VPN, cloud backup, compliance packs, and more — all available post-setup.

Other questions? Please don't hesitate to contact us.

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