Essential 8 Gap Assessment

Due to the instant digital nature of this assessment, all sales are final once you receive access to the questionnaire. 

You will receive:

• Immediate access to the assessment questionnaire upon payment
• Your personalized gap analysis report upon completion

No refunds are available after questionnaire access is provided, as the intellectual property and assessment tools are delivered immediately.

If you experience technical issues preventing you from completing the assessment, contact assist@wise.click and we'll resolve it promptly.

ESSENTIAL 8 GAP ASSESSMENT - TERMS OF SERVICE

Effective Date: October 2025
WiseClick Pty Ltd ABN: 39 677 304 148

By purchasing and using the Essential 8 Gap Assessment ("the Assessment"), you agree to these Terms of Service.

1. SERVICE DESCRIPTION

1.1 What You're Purchasing

The Essential 8 Gap Assessment is a self-assessment tool that provides:

•Access to an online questionnaire (approximately 105 questions)•Automated gap analysis based on your responses•A personalized report showing your Essential 8 maturity level (ML0-ML3)•Educational information about Essential 8 requirements

1.2 What This Is NOT

This Assessment is NOT:

•A formal compliance audit or certification•An independent technical verification of your systems•A penetration test or security assessment•Suitable for tender submissions requiring verified compliance•Legal, financial, or professional advice•A guarantee of compliance with any standard or regulation

2. DELIVERY AND ACCESS

2.1 Immediate Digital Delivery

Upon payment confirmation:

•You will receive a questionnaire access link via email within 2 minutes•Your report will be generated and emailed within 60 minutes of questionnaire completion•All delivery is digital via email to the address provided at purchase

2.2 Access Period

•Questionnaire access: Available for 30 days from purchase•Report access: Permanent (emailed to you as a PDF)•One-time use: This is a single-use assessment per purchase

3. YOUR RESPONSIBILITIES

3.1 Honest and Accurate Responses

You agree to:

•Provide honest, accurate responses to all questionnaire items•Base your answers on actual current practices and configurations•Not manipulate responses to achieve a desired score

3.2 Understanding Limitations

You acknowledge that:

•Results are only as accurate as the information you provide•This is a self-assessment based on your self-reported data•WiseClick does not verify the accuracy of your responses•The Assessment does not inspect, test, or validate your actual systems

4. REFUND POLICY - NO REFUNDS

4.1 All Sales Are Final

Due to the instant digital nature of this product, all sales are final and no refunds will be provided once questionnaire access has been delivered.

4.2 No Refunds For:

•Dissatisfaction with your maturity level score•Results that differ from your expectations•Identification of more gaps than anticipated•Change of mind after purchase•Deciding you don't need the assessment•Failure to complete the questionnaire within the access period

4.3 Technical Issues Only

If you experience technical problems that prevent you from:

•Accessing the questionnaire•Completing the assessment•Receiving your report

Contact assist@wise.click within 48 hours of purchase. We will resolve technical issues but will not provide refunds.

5. INTELLECTUAL PROPERTY

5.1 Ownership

All content, questionnaires, methodologies, reports, and materials are owned by WiseClick Pty Ltd and protected by Australian and international intellectual property laws.

5.2 Limited License

You receive a personal, non-transferable, non-exclusive license to:

•Complete the questionnaire once•Receive and use your personalized report for your business purposes

5.3 Restrictions

You may NOT:

•Share your questionnaire access link with others•Reproduce, copy, or reverse-engineer the questionnaire•Resell, distribute, or commercialize the Assessment or your report•Use the Assessment to create competing products or services•Share or publish the methodology or questions

6. DISCLAIMERS AND LIMITATIONS

6.1 No Warranties

The Assessment is provided "AS IS" without warranties of any kind, either express or implied, including but not limited to:

•Warranties of merchantability•Fitness for a particular purpose•Accuracy or completeness of results•That the Assessment will meet your specific requirements

6.2 Not Professional Advice

The Assessment provides educational information and gap analysis but is NOT:

•Legal advice•Financial advice•Professional security consulting•A substitute for qualified professional advice

Always consult qualified professionals for specific compliance, legal, or security advice.

6.3 Results Are Indicative Only

Your maturity level score and gap analysis are:

•Based solely on your self-reported responses•Indicative assessments, not definitive certifications•Subject to change based on actual technical verification•Not independently verified or validated

7. LIMITATION OF LIABILITY

7.1 Maximum Liability

To the maximum extent permitted by Australian law, WiseClick's total liability for any claims arising from this Assessment is limited to the amount you paid ($149 AUD).

7.2 No Consequential Damages

WiseClick is not liable for any:

•Lost profits, revenue, or business opportunities•Insurance premium increases or coverage denials•Lost contracts or tender opportunities•Data breaches or security incidents•Indirect, incidental, special, or consequential damages

7.3 Third-Party Reliance

WiseClick is not responsible for how third parties (insurers, clients, auditors, regulators) interpret or accept your assessment results.

8. USE OF RESULTS

8.1 Your Decision

You are solely responsible for:

•How you use the Assessment results•Any actions you take based on the results•Determining whether the Assessment meets your specific needs•Engaging qualified professionals for formal compliance

8.2 Insurance and Contracts

You acknowledge that:

•This Assessment may not satisfy all insurance underwriting requirements•Tender submissions may require formal independent verification•Third parties may not accept self-assessment results•You should verify requirements with relevant parties before relying on results

9. PRIVACY AND DATA

9.1 Information Collection

We collect and process:

•Your email address (for delivery)•Your questionnaire responses•Basic usage data

9.2 Data Use

Your data is used to:

•Generate your personalized report•Improve the Assessment•Send you your results

Full details in our Privacy Policy: [link]

9.3 Data Security

We use industry-standard security measures to protect your data, but cannot guarantee absolute security of data transmitted over the internet.

9.4 Data Retention

•Your responses: Stored for 12 months•Your report: Emailed to you (you control retention)•Email address: Retained per our Privacy Policy

10. MODIFICATION AND TERMINATION

10.1 Changes to Terms

WiseClick may modify these Terms at any time. Changes apply to future purchases only. Your purchase is governed by the Terms in effect at the time of purchase.

10.2 Service Modifications

WiseClick reserves the right to:

•Update questionnaire content•Modify scoring methodology•Change report format•Discontinue the Assessment (with notice)

10.3 Access Termination

WiseClick may terminate your access if you:

•Violate these Terms•Engage in fraudulent activity•Abuse or misuse the Assessment•Share access credentials

11. GENERAL PROVISIONS

11.1 Entire Agreement

These Terms constitute the entire agreement between you and WiseClick regarding the Assessment.

11.2 Governing Law

These Terms are governed by the laws of NSW, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of NSW.

11.3 Severability

If any provision is found invalid or unenforceable, the remaining provisions remain in full effect.

11.4 No Waiver

Failure to enforce any provision does not waive our right to enforce it later.

11.5 Assignment

You may not transfer or assign your rights under these Terms. WiseClick may assign these Terms without notice.

12. CONSUMER LAW (AUSTRALIA)

12.1 Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, warranties, or rights you may have under the Australian Consumer Law (ACL) or other applicable laws that cannot be lawfully excluded.

12.2 Statutory Guarantees

Under the ACL, you have certain guaranteed consumer rights including:

•Services provided with due care and skill•Services fit for purpose•Services delivered within reasonable time

12.3 Non-Excludable Rights

Where the ACL applies and WiseClick breaches a consumer guarantee, our liability is limited to (at our option):

•Re-supplying the Assessment•Refunding the purchase price

This limitation does not apply to guarantees that cannot be excluded under the ACL.

13. CONTACT INFORMATION

For questions, technical support, or concerns about these Terms:

WiseClick Pty Ltd
Email: support@wise.click
Website: www.wise.click
ABN: 39 677 304 148

14. ACCEPTANCE

By clicking "Start Assessment" or "Complete Purchase," you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last Updated: October 2025

You can contact us through our contact page. We will be happy to assist you.